At Homarc, we strive to ensure your complete satisfaction with our furniture products. If you are not fully satisfied with your purchase, we are happy to assist you with returns and exchanges under the following conditions:

Returns

Returns are accepted within 5 days of delivery.

• Items must be unused, in their original condition, and in the original packaging.
• Proof of purchase is required for all returns.
• Customized or made-to-order items are non-returnable unless they arrive damaged or defective.
• A restocking fee of 10% may apply to certain returns.
• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Exchanges

• Exchanges are accepted within 5 days of delivery.
• Items must be in their original condition and packaging.
• Exchanges can be made for a different product or store credit.
• If the exchange is due to a defect or damage, we will cover the shipping costs.

Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 5 days of delivery.
• Provide clear photos of the damage and packaging to expedite the process.
• We will offer a replacement, repair, or full refund as applicable.

How to Initiate a Return or Exchange

1. Contact our customer service team at +91-7809098145 or Email us on contact@homarc.in with your order details.
2. We will provide you with a return authorization and instructions.
3. Pack the item securely and send it back using a trackable shipping method.
4. Refunds will be processed within 7 days after the returned item is inspected.

For any further inquiries, please reach out to our support team. We appreciate your business and aim to make your shopping experience smooth and hassle-free!